Molokheya
Delete Your Account
You can delete your Molokheya account and everything stored with it at any time. There are two ways, and the first is immediate.
1. From inside the app
Open Molokheya, go to Settings, and choose "Delete my account". You will be asked to type DELETE to confirm. The deletion happens straight away. If the app asks you to sign in again first, that is Google requiring a recent sign-in before an irreversible action. Sign out, sign back in, and the option will work.
2. By request
If you have already uninstalled the app, email us from the address on your account and we will delete it for you. We do not ask for anything else, and we do not ask you to reinstall.
What gets deleted
Your account itself, and every piece of data stored under it: your weekly meal plan, shopping list, favourite recipes, cooked-meal log, nutrition profile, weight and progress entries, subscription record, promotional codes you have redeemed, and your sign-up consent record. None of this is recoverable afterwards, by you or by us.
What is not affected
Deleting your account does not cancel a paid Molokheya+ subscription. Billing is handled by Google Play or the Apple App Store and is not something we can cancel on your behalf. Cancel it in your Google Play or App Store account settings first, otherwise it will keep renewing after the account is gone. Records we are required to keep for legal or accounting reasons, such as proof of a transaction, are retained for as long as the law requires and are not used for anything else.
How long it takes
Deleting from inside the app is immediate. A request by email is handled within 30 days, and normally much sooner.